We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [fortisengineering.com] and use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information we collect

Information you provide directly: When you fill out our contact form, create an account, or otherwise interact with us, we may collect:

• Name, email address, and phone number

• Mailing or billing address

• Messages, inquiries, or other content you submit

Information collected automatically: When you visit our website, we may automatically collect:

• IP address and general geographic location

• Browser type, operating system, and device identifiers

• Pages visited, links clicked, and time spent on the site

• Referring URLs and search terms

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide customer support

• Deliver the products, services, or information you request

• Send administrative communications, such as order confirmations and policy updates

• Send marketing and promotional communications (with your consent where required)

• Improve, personalize, and develop our website and services

• Detect, prevent, and address technical issues or fraudulent activity

• Comply with applicable laws, regulations, and legal obligations

We rely on the following legal bases for processing (where applicable under state law): your consent, performance of a contract, our legitimate interests, and compliance with a legal obligation.

3. Sharing your information

We do not sell your personal information. We may share your information with:

Service providers: Third-party vendors who assist us in operating our website and providing services (e.g., hosting, payment processing, email delivery, analytics). These parties are contractually bound to keep your information confidential.

Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

Legal requirements: We may disclose your information to comply with a legal obligation, enforce our policies, or protect the rights, property, or safety of our users or others.

4. Cookies & tracking technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our site. Cookies help us remember your preferences, understand site usage, and deliver relevant content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect some site functionality.

We may use third-party analytics services (such as Google Analytics) that use cookies to collect aggregated, anonymous information about site usage. These third parties have their own privacy policies governing the use of this information.

5. Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it in accordance with our data retention procedures.

6. Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to use caution when sharing sensitive information online.

7. Your privacy rights

US residents

Depending on your state of residence, you may have certain rights regarding your personal information. These may include:

• Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you.

• Right to delete: Request deletion of personal information we hold about you, subject to certain exceptions.

• Right to correct: Request correction of inaccurate personal information.

• Right to opt out: Opt out of the sale or sharing of your personal information for cross-context behavioral advertising.

• Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the form below. We will respond to verifiable requests within the timeframe required by applicable law (e.g., 45 days for CCPA requests). We may need to verify your identity before processing your request.

Applicable state laws may include: California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other states.

8. Children's privacy

Our website is not directed to children under the age of 13 (or 16 where required by applicable law). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by posting the updated policy on this page with a new effective date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to report a concern, please use the form below or reach us at: [info@fortisengineering.com]